CruisesOnly, An Official Agency of: Norwegian Cruise Line Help Center home page
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  1. CruisesOnly, An Official Agency of: Norwegian Cruise Line
  2. Cruise Planning & Tips
  3. Customer Service

Customer Service

  • How do I access my CruisesOnly reservation?
  • How can I get a copy of my reservation details (invoice)?
  • How can I make payments on my reservation?
  • What is Onboard Credit (OBC)?
  • Are special rates available if I sailed the cruise line before?
  • What do I need to do after booking my cruise?
  • What if I need to make changes to my cruise reservation?
  • How do I cancel my cruise?
  • What can I do via My Cruise Reservation?
  • How do I book shore excursions through CruisesOnly?
  • When will I receive confirmation for shore excursions booked through CruisesOnly?
  • When will my card be charged for the "No Deposit" promotion?
  • When is my final payment due?
  • How does Norwegian's Cruisenext program work, and what are the benefits?
  • What should I do after purchasing my Cruisenext deposit voucher while on board the ship?
  • How can I redeem the future cruise vouchers I purchased while on board the ship?
CruisesOnly, An Official Agency of: Norwegian Cruise Line